Frequently Asked Questions (FAQ)

Frequently Asked Questions

How long does shipping take?

Orders are processed within 1–3 business days. Estimated delivery is 7–15 business days for the United States, 7–20 business days for Europe, and 10–25 business days for other international destinations.

Do you ship worldwide?

Yes. We ship to most countries worldwide.

How can I track my order?

Once your order has been shipped, you'll receive a confirmation email with your tracking number.

What payment methods do you accept?

We currently accept secure payments via PayPal.

What is your return policy?

We accept returns within 30 days of delivery. Items must be unused, in their original packaging, and include proof of purchase.

Who pays for return shipping?

Customers are responsible for return shipping costs unless the item arrives damaged or incorrect.

How long do refunds take?

Refunds are processed after we receive and inspect the returned item. Most refunds appear within 5–10 business days depending on your payment provider.